Privacy Policy

At Jentian Tours & Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide while using our website and travel services.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Travel Preferences
• Passport or Government ID details (where required)
• Payment and billing information

2. How We Use Your Information

Your information is used to:

• Process tour and travel bookings.
• Confirm reservations for hotels, transport, and other travel services.
• Respond to your enquiries and provide customer support.
• Send booking confirmations, travel updates, and important notifications.
• Improve our website and customer experience.
• Comply with legal and regulatory requirements.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only with trusted third-party service providers such as hotels, airlines, transport operators, payment gateways, or government authorities when necessary to complete your travel arrangements or comply with legal obligations.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure.

5. Cookies

Our website may use cookies to improve user experience, analyze website traffic, and remember user preferences. You can disable cookies through your browser settings, although some website features may not function properly.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal data, subject to applicable laws.
• Withdraw consent where processing is based on consent.

9. Children’s Privacy

Our services are not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us through the contact details available on our website.