Policy Overview
This Shipping Policy explains how booking confirmations, travel documents,
itineraries, vouchers, and other travel-related information are delivered
to customers after a successful booking with
Jentian Tours And Travels.
1. Nature of Services
We provide travel and tourism services including:
- Tour Packages
- Hotel Bookings
- Flight, Train & Bus Booking Assistance
- Holiday Planning
- Transport Arrangements
- Travel Consultation
Since our services are primarily digital, physical shipping is generally
not required.
2. Delivery of Booking Confirmation
After successful payment, booking confirmations may be sent through:
| Delivery Method |
Availability |
| 📧 Email |
Available |
| 💬 WhatsApp |
Available |
| 📱 SMS |
Available |
| 🖥 Customer Dashboard |
If Available |
Confirmation may include itinerary, hotel voucher,
transport details, tickets, invoice and other travel documents.
3. Delivery Time
Booking confirmations are generally delivered within
24 to 72 working hours after successful payment
and supplier confirmation.
Urgent bookings may depend on payment verification,
hotel availability, airline confirmation,
transport operators, and other vendors.
4. Physical Documents
In certain cases, physical travel kits,
tickets or vouchers may be delivered
via courier if requested.
Estimated Delivery Time:
3–7 Working Days
depending on courier availability and delivery location.
5. Delivery Charges
| Service |
Charges |
|
Digital Delivery
|
FREE
|
|
Courier / Travel Kit
|
Applicable as per courier charges
|
6. Incorrect Contact Details
Customers must provide accurate email address,
mobile number, WhatsApp number and postal address.
We are not responsible for delays or non-delivery
due to incorrect or incomplete information.
7. Delays from Third-Party Providers
Delivery timelines may be affected by airlines,
hotels, transport companies, visa agencies,
government regulations, weather conditions,
technical issues, or other unavoidable circumstances
beyond our control.
8. Non-Delivery of Confirmation
If you do not receive your booking confirmation
within the expected timeframe,
please contact us immediately.
We will verify your booking and resend
the confirmation if required.
9. International Travel Documents
International travel documents depend on
visa approval, airline confirmation,
hotel confirmation and applicable government regulations.
Customers are advised to carefully review all travel documents
before departure.
📞 Contact Us
Jentian Tours And Travels
📧 Email: your@email.com
📱 Phone: +91 XXXXXXXXXX
For any questions regarding this Shipping Policy or your booking delivery, please feel free to contact our support team.
